Business Analyst I role at BlueCross BlueShield of South Carolina assisting in business process analyses and system testing. Requires Bachelor's degree and job - related experience.
About the role
- Business Analyst enhancing Global Complaints Management System at AIG by ensuring platform stability. Leading data design strategies and collaborating with business leaders for optimal performance.
Responsibilities
- Provide leadership for GCMS and integrated reporting tools (Cognos, PowerBI)
- Assist in optimizing business support model for GCMS
- Lead system & data design strategy to support global reporting needs
- Work with key business leaders and other partners to own the prioritization of feature and capability roadmap
- Monitor and report on overall GCMS health and trends
- Act as key contact person for the Technology teams
- Understand key challenges faced by sponsors and stakeholders
- Collaborate with stakeholders to develop solutions and ideas for identified business challenges
- Apply various solution development techniques to transform process, people, organizational design, roles, and technology
Requirements
- 3+ years of experience as a Business Analyst or Product Owner
- Insurance experience strongly preferred
- Knowledge of PowerBI or Cognos required
Benefits
- Comprehensive benefits package focused on health, wellbeing, financial security, and professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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