Business Analyst enhancing Global Complaints Management System at AIG by ensuring platform stability. Leading data design strategies and collaborating with business leaders for optimal performance.
About the role
- Business Analyst in der Versicherungsbranche analysiert detailliert Geschäftsanforderungen und identifiziert Optimierungspotenziale. Entwickelt maßgeschneiderte Lösungen im Bereich Business Process Management (BPM).
Responsibilities
- Analyze business requirements in the credit default / trade credit insurance domain
- Identify optimization opportunities and develop tailored solutions in Business Process Management (BPM)
- Assume team leadership in defined project areas
- Work closely with clients and manage stakeholder relationships
- Implement proven best practices and standards as well as agile methodologies within the team
- Coordinate the use of tools for requirements management, data analytics and process modeling
- Identify and assess project risks and develop mitigation approaches
- Responsible for status reporting and analysis of stakeholder objectives
- Develop and implement integrated processes and workflows
- Prepare business cases and define system acceptance criteria
- Coordinate testing activities and develop test strategies
Requirements
- University degree in a STEM field or in insurance with relevance to the credit default / trade credit insurance domain
- Practical experience in VAI-compliant requirements management
- Solid knowledge of Business Process Management and experience with BPMN or Sparx Enterprise Architect
- Experience applying agile and traditional methodologies as well as common analysis techniques
- Strong communication skills with the ability to explain complex topics clearly
- Enjoy interdisciplinary teamwork and demonstrate strong client orientation
- Enthusiasm for quality management, business analysis and digital transformation
- Willingness to be mobile and flexible to meet client requirements
Benefits
- Flexible working hours
- Comprehensive onboarding
- Remote work / home office options
- A wide range of employee benefits
- Internal training and development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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