Credentialing and Medical Billing Specialist focusing on credentialing tasks and medical billing support in a hybrid role. Working from home, primarily during US business hours.
Responsibilities
Complete and submit credentialing applications with supporting documentation to commercial payers.
Monitor application progress/status and follow up with payers until the credentialing process is complete and the provider is in network.
Update logs as necessary.
Communicate with and notify staff of any missing or expired documentation.
Update and re-attest (as necessary) provider credentials through CAQH, Availity, UnitedHealthcare, and other portals.
Monitor the status of medical claims to ensure prompt and accurate payment.
Research and resolve claim rejections and denials, implementing measures to prevent future occurrences.
Document all account activities accurately and in a timely manner.
Post adjustments and manage collections from various types of payers.
Understand and apply Medicare, Medicaid, and commercial insurance eligibility requirements and payment methodologies.
Correctly record contractual adjustments based on payer contracts and government regulations.
Exhibit proficiency with billing systems and leverage all functionality to ensure the most efficient processing of claims.
Call payers to get updates on claims and discuss the resolution of rejected claims.
Answer patient questions about claims (where applicable.)
Maintain up-to-date knowledge of changes in billing and coding guidelines, payer contracts, and government regulations.
Collaborate with team members and providers, fostering a positive and productive work environment.
Requirements
Minimum 5 years of hands-on experience in medical billing, with exposure to various EMR/EHR systems (e.g., Athena, Apero, etc.)
OR Minimum 3 years of credentialing experience for US providers.
Proven ability to work independently across different client environments and adapt quickly to new systems and workflows
Strong understanding of medical billing procedures, insurance eligibility, payer requirements (Medicare, Medicaid, commercial), and denial resolution.
Exceptional attention to detail and accuracy, especially for documentation and data entry.
Strong organizational and project management skills; able to manage multiple credentialing and billing projects simultaneously.
Effective written and verbal communication skills, including professional interaction with payers, providers, and patients.
Willingness to learn and perform credentialing responsibilities in addition to medical billing duties.
Benefits
Permanent work from home
Following US Holidays
Monday to Friday
7:00 AM – 4:00 PM Pacific Time / 11:00 PM to 8:00 AM Manila Time
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