Accounts Receivable Specialist resolving accounts receivables in a physician office setting for opioid treatment organization. Utilizing industry knowledge to ensure timely payments and compliance with regulations.
Responsibilities
Performs all duties and responsibilities in accordance with local, state, and federal regulations and company policies
Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to professional claims, governmental and/or non-governmental claims, denied claims, aged accounts, high priority accounts, high dollar accounts, reimbursements, credits, etc.
Leverage available resources and systems (both internal and external) to analyze patient accounting information and take appropriate action for payment resolutions, document all activity in accordance with organizational and client policies
Communicate professionally (in all forms) with payer resources to include websites/payer portals, e- mail, telephone, customer service departments, etc.
Maintain quality and productivity results at a level that meets departmental standards as measured by a daily/weekly/monthly average
Reviews claims data and supporting documentation to identify coding and/or billing concerns
Ability to interpret payer contracts and identify contract variances affecting reimbursement
Utilize knowledge of the cash posting processing to obtain the necessary information to resolve misapplied payments
Demonstrate clear proficiency in third-party billing requirements to include federal, state, and commercial/managed care payers
Interpret claim scrubber edits/rejections and takes appropriate action necessary to resolve issues
Seek resolution to problematic accounts and payment discrepancies
Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation, and tracking appeal resolution
Analyze accounts with critical thinking; consider payer contracts and billing guidelines to ensure one-touch resolution
Further responsibilities may include reviewing insurance credit balances to determine root cause and take the steps necessary to resolve the account
Identify denials trends, root cause, and A/R impact
Serve as a resource to other team members and assist Team Leads with identifying A/R and denials trends
Other Duties as Assigned.
Requirements
Must have had at least 2 years accounts receivable experience in a physician office setting
General Knowledge of HCPCS, CPT-4 and ICD-10 coding and/or medical terminology
Familiar with multiple payer requirements and regulations for claims processing
Must have a High School Diploma/GED.
Benefits
Have a daily impact on many lives
Excellent training if you are new to this field
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate
Community events that promotes belonging and education
Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events
Opportunity to save lives everyday!
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
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