Junior CRM Marketing Specialist at METRO managing direct marketing initiatives and optimizing campaigns for improved customer engagement with data - driven insights.
About the role
- Customer Engagement Consultant connecting new and existing clients for life-changing hearing solutions. Engaging via calls and driving business growth while achieving KPIs.
Responsibilities
- Make high-volume outbound calls to engage existing and prospective clients
- Convert leads into appointments by applying persuasive communication and benefit-based selling techniques
- Promote our services and product range with confidence and empathy
- Accurately manage client information using our patient management system (PMS)
- Consistently meet and exceed daily, weekly, and monthly KPIs
- Build instant rapport and deliver a positive, memorable client experience
Requirements
- Contact centre, sales or telemarketing experience (inbound and outbound)
- A sales mindset with a genuine desire to help people
- A clear, confident and persuasive phone manner
- Proven success achieving and exceeding KPIs
- Strong listening skills and the ability to build rapport quickly
- Experience using CRM systems and Microsoft Office tools
- Resilience, energy, and self-motivation
- Creativity and takes accountability
Benefits
- Competitive base salary + performance bonuses
- Flexible work hours (9am–5pm or 10am–6pm)
- Hybrid working options for better work–life balance
- Paid Parental Leave & Birthday Leave
- Discounts at 500+ retailers through our Employee Enrichment Hub
- Generous employee discounts on products for you and your family
- Access to LinkedIn Learning, Wellbeing Centre & EAP
- Real opportunities to grow your career with a global industry leader
- A values-driven, inclusive culture and a supportive team that celebrates wins together
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Manager at Civalgo ensuring successful implementation and adoption of solutions in the construction industry. Supporting clients from project inception to full integration.
Client Success Manager at Safeguard Global building strategic relationships with enterprise clients. Driving satisfaction, retention, and value adoption through effective account management and support.
Product Group Manager overseeing customer engagement technology at Cencora, enabling seamless digital service experiences. Leading product vision and driving platform evolution for improved customer interactions.
Customer Success Manager executing best - in - class strategies for adoption and revenue retention in EMEA. Drive successful product adoption and business outcomes for key customers in the Fixed Video & Access division.
Customer Success Manager driving adoption of AI Talent Acquisition solutions at Workday. Collaborating with teams to enhance customer success and accelerate maturity.
Customer Success Manager supporting clients at a financial management platform. Driving client engagement and expansion opportunities in a rapidly growing fintech environment.
Senior Enterprise Customer Success Manager at Quandri transforming insurance experience with AI. Focused on managing enterprise accounts and driving product adoption in a fast - paced environment.
Customer Success Manager responsible for driving customer value and partnerships at Conveo. Managing relationships with Fortune 500 clients to enhance research and insights.
CRM Sr Manager leading strategic customer relations and teams at GHFLY. Overseeing data - driven strategies and global client operations in a hybrid work model.