Data Entry Administrator responsible for entering and updating data in SAP modules within a hybrid work environment. Collaborating with the PMO/admin team to improve the data - entry workflow.
About the role
- Trilingual Order Data Entry Analyst ensuring timely customer service and order fulfillment for healthcare solutions. Collaborating with departments while managing customer inquiries and transactions effectively.
Responsibilities
- Responsible for providing superior Customer Service and handling varied transactions
- Support rental, sales, and owned business model by entering various order types
- Provide technical expertise to assist patients
- Investigate customer complaints and respond before escalating
- Collaborate with departments to ensure customer commitments are fulfilled
- Participate in special projects as required
Requirements
- High School Diploma/GED AND 2 years of experience in Order or Data Management positions
- Proficient in oral and written communication in English and French
- Knowledge on Salesforce, Oracle and SAP systems
- Ability to resolve conflicts effectively and proactively address issues
- Excellent organizational skills
- Availability to attend training Monday–Friday (7:00 AM–4:00 PM)
Benefits
- Health insurance
- Flexible work arrangements
- Professional development programs
- Quality service culture initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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