Hybrid Technical Operations Manager

at Sokin

• Job title: Technical Operations Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: CA$110,000 - CA$130,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Azure, Cloud, MacOS
• Location requirements: Hybrid, Toronto, Canada

About the role

• Technical Operations Manager responsible for global TechOps security operations. Leading security initiatives and ensuring operational excellence in a financial technology firm.

Responsibilities

• Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers.
• Operate as a blue-team practitioner, supporting: Threat detection, investigation, and response, Security alert triage and incident handling, Root-cause analysis and remediation.
• Ensure effective incident lifecycle management, including containment, recovery, and post-incident reviews.
• Own and operate global security tooling, including Microsoft Defender (Endpoint, Identity, Office 365, Cloud Apps), Network Security, Security monitoring and alerting capabilities.
• Define and enforce global security operating standards for TechOps.
• Support privileged access and least-privilege access models globally.
• Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally.
• Administer Azure Entra ID globally, including Conditional Access, MFA, and identity protection.
• Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification.
• Act as a global escalation point for complex security and operational issues.

Requirements

• 7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles.
• Demonstrated experience operating security controls at global scale.
• Experience supporting distributed, multi-region organisations.
• Strong hands-on experience in blue-team security operations.
• Deep knowledge of Microsoft security tooling - Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
• Strong experience with Windows and macOS endpoint security and patching.
• Solid understanding of Zero Trust security principles.
• Strong scripting and automation skills especially in Powershell.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development