Hybrid Senior Technical Program Manager

Posted 15 hours ago

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About the role

  • Senior Scrum Master supporting Agile engineering teams delivering DI applications at Itron. Empowering teams to deliver customer‑centric solutions while fostering continuous improvement in a SAFe environment.

Responsibilities

  • Serve as a customer‑centric servant leader for one or more Agile teams, fostering self‑organization, accountability, and continuous improvement
  • Coach engineers, Product Owners, and stakeholders on Scrum, SAFe, and Lean‑Agile principles to drive healthy, high‑performing teams
  • Facilitate Agile ceremonies, including Daily Stand‑ups, Iteration Planning, Reviews/Demos, Retrospectives, and Backlog Refinement, ensuring they are purposeful, time‑boxed, and outcome‑driven
  • Actively support Program Increment (PI) Planning and ART‑level events, enabling alignment and predictable delivery across teams
  • Partner closely with Product Owners to maintain clear, prioritized, and healthy backlogs aligned to customer and business outcomes
  • Drive delivery discipline by ensuring work items are properly sized, estimated, updated, and closed according to team standards
  • Use Azure DevOps metrics and queries to monitor backlog health, sprint execution, flow, and aging work items
  • Identify, escalate, and help remove team‑level and cross‑team impediments to improve flow and protect team focus
  • Facilitate dependency management and cross‑team collaboration within the ART to support reliable delivery
  • Leverage delivery metrics (velocity, throughput, cycle time) to support forecasting, transparency, and data‑driven continuous improvement
  • Lead impactful retrospectives that result in measurable improvements and innovative ways of working
  • Collaborate with Scrum Masters, TPMs, Product Owners, RTEs, and stakeholders to ensure alignment across the program
  • Model collaborative, agile leadership behaviors and help strengthen Agile adoption across the organization

Requirements

  • 3–5+ years of experience as a Scrum Master or similar Agile delivery role supporting multi‑phase software programs
  • Strong, hands‑on experience with Scrum and SAFe in an enterprise environment
  • Proven ability to facilitate Agile ceremonies and PI Planning events with confidence and clarity
  • Demonstrated success coaching teams and leaders toward higher levels of Agile maturity
  • Experience using Azure DevOps (or similar tools) for backlog management, delivery tracking, and reporting
  • Excellent communication, facilitation, and conflict‑resolution skills
  • Bachelor’s degree in Computer Science, Engineering, Business Process Management, or a related field (or equivalent experience)

Benefits

  • competitive benefit package including financial, social, health and wellbeing programs
  • paid vacation
  • 401k matching
  • employee stock purchase program
  • hybrid work schedule

Job title

Senior Technical Program Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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