Content Specialist developing and maintaining Help Center content for SaaS products. Collaborating with teams to ensure content accuracy and usefulness for customer self - service.
About the role
- Content Analyst creating social media content for AGENCIA SOCIAL TAILORS LTDA. Collaborating with clients to align digital strategies and developing engaging narratives.
Responsibilities
- Create content aligned with the client's brand identity
- Strategically plan content for each social channel
- Interact with and respond to followers' comments and messages in a creative way
- Provide updates on interactions and campaign insights
- Develop reports, analyses and presentations
- Analyze research/data and translate numbers into stories and content
- Maintain direct client contact to align digital strategies
- Work in sync with the BI and monitoring teams to identify insights and develop narratives and roadmaps for the account.
Requirements
- Bachelor's degree in Communication, Advertising, Languages/Literature, or a related field
- Experience in content creation
- Knowledge of social media language, formats, and trends
- Proficiency in Portuguese
- Excellent written and verbal communication skills
- Knowledge of storytelling
- Ability to create creative and engaging narratives for social media.
Benefits
- Internet allowance of R$100.00 (we operate in a hybrid model with on-site interactions when necessary)
- Flash Card (Meal and Food) - R$46.00 per working day (with a 20% monthly employee contribution)
- SulAmérica health insurance (20% monthly employee contribution)
- SulAmérica dental plan (R$1.00 monthly contribution)
- Wellness/gym partnership (Well Hub via Gympass)
- Birthday day off
- Partnership with the SESC network
- Education/training incentive policy
- Partnership with FGV
- Partnership with ESALQ/USP
- Performance evaluation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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