Content Designer working with Barnet Council's Website & Digital Content Design Team. Creating clear, accessible content to enhance digital services for residents and aid in digital transformation.
Responsibilities
create content that is simple, clear and accessible — helping people find what they need quickly and complete tasks with confidence
contribute to major projects, including:
redesigning our “digital front door” to improve how residents access services such as Council Tax, Revenues & Benefits and Adult Social Care
migrating our Drupal CMS to LocalGov Drupal and shaping the future of our CMS
designing and enhancing our new My Account for residents
improving and redesigning online service forms
bringing microsites back into the main Barnet website
continuously reviewing, testing and improving website content and user journeys
work closely with service areas and subject matter experts to create, test and iterate content based on user needs
manage daily content requests, edit and publish updates, and help ensure that our digital services are accessible and meet high standards of clarity and usability
Requirements
experience designing high quality, quality, userfocused digital content
confident using research, evidence and data to inform decisions
understand accessibility standards and how to design for all users
can collaborate well with subject matter experts, designers, developers and product teams
enjoy solving problems, simplifying complexity and improving user journeys
can manage competing priorities in a busy,paced, multidisciplinary environment
are motivated by delivering meaningful improvements for residents and communities
Benefits
31 days annual leave, plus public and bank holidays
Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
Excellent training and development opportunities
Employee well-being training programs including confidential employee assistance
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