About the role

  • Content Designer working with Barnet Council's Website & Digital Content Design Team. Creating clear, accessible content to enhance digital services for residents and aid in digital transformation.

Responsibilities

  • create content that is simple, clear and accessible — helping people find what they need quickly and complete tasks with confidence
  • contribute to major projects, including:
  • redesigning our “digital front door” to improve how residents access services such as Council Tax, Revenues & Benefits and Adult Social Care
  • migrating our Drupal CMS to LocalGov Drupal and shaping the future of our CMS
  • designing and enhancing our new My Account for residents
  • improving and redesigning online service forms
  • bringing microsites back into the main Barnet website
  • continuously reviewing, testing and improving website content and user journeys
  • work closely with service areas and subject matter experts to create, test and iterate content based on user needs
  • manage daily content requests, edit and publish updates, and help ensure that our digital services are accessible and meet high standards of clarity and usability

Requirements

  • experience designing high quality, quality, userfocused digital content
  • confident using research, evidence and data to inform decisions
  • understand accessibility standards and how to design for all users
  • can collaborate well with subject matter experts, designers, developers and product teams
  • enjoy solving problems, simplifying complexity and improving user journeys
  • can manage competing priorities in a busy,paced, multidisciplinary environment
  • are motivated by delivering meaningful improvements for residents and communities

Benefits

  • 31 days annual leave, plus public and bank holidays
  • Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents
  • Work-life balance options may include hybrid working, flexitime, job share, home working, part-time
  • A vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more
  • Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
  • Excellent training and development opportunities
  • Employee well-being training programs including confidential employee assistance

Job title

Content Designer

Job type

Experience level

Mid levelSenior

Salary

£48,003 - £53,172 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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