About the role

  • Providing logistics support and customer service at DSV in Nanjing. Involves scheduling shipments and managing client relationships across various touchpoints.

Responsibilities

  • 执行货运订舱操作
  • 及时向主管反馈异常情况
  • 处理客户问询、投诉和索赔
  • 按要求编制客户数据统计报表

Requirements

  • 与发货方/收货方执行标准化操作流程
  • 提供客户费用报价
  • 处理客户咨询
  • 核查单证文件

Benefits

  • 提供卓越、高效、优质的服务
  • 负责日常业务学习并跟进
  • 遵守公司政策和程序

Job title

Operations

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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