Technical Operations Manager for a leading audio streaming service. Focused on scaling creator support model and managing payment inquiries.
About the role
- Technical Program Manager at Snap Inc. coordinating software projects for next-gen AR devices. Collaborating with cross-functional teams to ensure successful delivery and process improvement.
Responsibilities
- Partner with feature development teams across OS platforms to plan, track, and deliver high-quality software releases across technologies such as camera, audio, video, graphics, display, sensors, and firmware.
- Drive execution of well-defined projects by creating schedules, tracking milestones, dependencies and escalating risks or blockers.
- Facilitate meetings, status updates, and documentation to keep stakeholders aligned on progress and decisions.
- Support cross-functional collaboration between hardware, firmware, and application software teams.
- Identify and communicate program risks, propose mitigation plans, and follow through to resolution.
- Help improve internal software development processes and project tracking methodologies.
Requirements
- Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent practical experience.
- 6+ years of experience in technical program or project management within a software or hardware organization.
- Familiarity with agile development tools and processes.
- Ability to manage multiple projects in parallel with shifting priorities.
- Excellent communication and interpersonal skills; able to work with technical and non-technical stakeholders and derive needed dependencies.
Benefits
- paid parental leave
- comprehensive medical coverage
- emotional and mental health support programs
- compensation packages that let you share in Snap’s long-term success
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