Technical Operations Manager overseeing operations at JLL's Global Support Center. Leading team development, incident management, and ensuring operational readiness across multiple sites.
About the role
- Technical Program Manager overseeing release readiness at F5, enhancing the digital world through innovative cybersecurity solutions. Collaborating across teams to ensure successful product releases.
Responsibilities
- Build and maintain project plans, including scope, schedules, risks, dependencies, and communication plans.
- Support product lifecycle processes and ensure required artifacts, checkpoints, and milestones are completed.
- Coordinate cross‑functional teams to ensure alignment on release schedules, deliverables, and risks.
- Track progress against plan, identify roadblocks early, and drive mitigation or escalation paths as appropriate.
- Manage intake, requirements gathering, and change requests using established Release Readiness processes.
- Prepare and deliver clear status updates for project teams and leadership, adjusting communication for each audience.
- Support Executive‑level program reviews through concise presentations, data‑driven summaries, and risk visibility.
- Facilitate program meetings, including weekly status meetings, risk reviews, and readiness checkpoints.
- Conduct retrospectives and incorporate feedback to improve processes, tools, and workflows.
- Maintain documentation (charters, schedules, risk logs, decision logs, readiness checklists, etc.).
- Collaborate across Program Management, Engineering, Product, Release Engineering, and GTM functions to drive predictability and transparency.
- Contribute to continuous improvement of Release Readiness frameworks, templates, dashboards, and communication mechanisms.
- Support other program management initiatives as assigned.
- Perform duties in an office or remote environment; may occasionally require after‑hours coordination during release timelines.
- Some domestic travel may be required.
Requirements
- 4–6 years of experience in technical program management, project management, or release/program coordination within technology organizations
- Experience working with engineering, product, QA, release engineering, and/or support teams
- Experience leading or coordinating geographically dispersed teams
- Strong understanding of software release processes, CI/CD pipelines, or complex build environments
- Demonstrated ability to manage schedules, risks, dependencies, and cross‑functional deliverables
- Strong communication skills across written, verbal, and presentation formats
- Proficiency with PM tools such as Smartsheet, SmartSheet, Jira/Azure DevOps, Excel, and PowerPoint
- PMP, CSM, or equivalent certifications are preferred but not required
- Experience supporting hardware/software product development is a plus.
Benefits
- None specified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Program Manager managing ML development engine at Neara. Collaborating across data, engineering, and research teams to optimize model performance and system design.
Technical Program Manager leading external compute capacity delivery for OpenAI's AI models. Managing cross - functional programs and partnerships for scalable infrastructure solutions.
Technical Program Manager driving execution across complex engineering programs at Quartermaster AI. Leading cross - functional collaboration and ensuring readiness of ruggedized sensing systems for deployment.
Senior Program Manager for CNN Digital overseeing development and release of key New Business products. Leading scrum teams to ensure on - time delivery and alignment with strategic objectives.
Technical Program Manager at Zoox overseeing software and systems delivery for autonomous vehicles. Ensuring release lifecycle quality while collaborating with cross - functional teams.
Senior Customer Technical Program Manager responsible for Data Center Quality and Sustaining operations at NVIDIA. Engaging with OEMs/ODMs and ensuring high - quality customer experience.
Technical Program Manager managing infrastructure capacity for NVIDIA's chip roadmap. Leading processes and strategies to optimize server and data center management across the organization.
Technical Program Manager responsible for executing high impact Development Programs at VIAVI, a network solutions leader. Focus on leading a cross - functional team to drive product success.
Technical Operations Manager managing internal IT operations and supporting DevOps practices at Game Lounge. Focus on improving efficiency with AI tools and automation.