Technical Operations Manager overseeing operations at JLL's Global Support Center. Leading team development, incident management, and ensuring operational readiness across multiple sites.
About the role
- Technical Program Manager driving execution across complex engineering programs at Quartermaster AI. Leading cross-functional collaboration and ensuring readiness of ruggedized sensing systems for deployment.
Responsibilities
- Own end-to-end planning and execution of major product development programs, from concept through production and deployment.
- Define program schedules, milestones, and critical paths across hardware, software, and manufacturing tracks.
- Facilitate cross-functional collaboration by running standups, sprint planning, and milestone reviews with engineering and ops teams.
- Identify dependencies, resource needs, and execution risks—proactively escalating and driving resolution.
- Maintain clear, up-to-date program documentation including Gantt charts, issue trackers, and progress dashboards.
- Support new product introduction (NPI) and field rollout planning, ensuring readiness across supply chain, QA, and logistics.
- Act as primary point of contact for internal stakeholders on program status, scope, and decision timelines.
- Coordinate change management, ensuring that scope or requirement shifts are clearly communicated and integrated across teams.
- Contribute to continuous improvement of program processes, tooling, and collaboration practices.
- Help ensure programs align with company OKRs and strategic priorities.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related technical field (or equivalent experience).
- 5+ years of experience in a technical program or project management role within a hardware, robotics, or embedded systems environment.
- Proven track record managing complex, multi-phase programs with hardware/software integration.
- Strong familiarity with agile, hybrid, and milestone-driven development methodologies.
- Exceptional communication and organizational skills, with the ability to translate between technical and executive audiences.
- Experience with tools like Jira, Confluence, Gantt software, or other collaboration platforms.
- Bonus: background in maritime, aerospace, defense, or field-deployed sensing systems.
Benefits
- Flexible working hours with occasional deadlines requiring high availability.
- Opportunity to work on innovative projects with a global impact.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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