Service Desk Analyst supporting agency technology needs and troubleshooting issues at MERS Goodwill. Focus on professionalism and teamwork in the Management Information Systems team.
About the role
- Business Technology Analyst in Sacramento, CA supporting S/4HANA upgrade for multiple business units. Provides analytical support and troubleshooting for business technology systems and applications.
Responsibilities
- Provides analytical support to assigned business units by applying business and information technology solutions
- Functions as a specialist in systems analysis, application development, or application support
- Troubbleshoots and resolves complex application software problems and issues
Requirements
- At least three (3) years of experience developing and supporting information or business technology systems related to the business unit being supported
- Knowledge Of Principles and concepts of data management
- Experience working with IT system applications, including mainframe environments
- Familiarity with analytical methods and research techniques
- Skills to write functional design specifications and policy reports
- Ability to conduct feasibility studies and provide effective consultation
Benefits
- CalPERS access
- Defined benefit pension plan
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