About the role

Responsible for managing and coordinating a regional Homeless Youth Services Program. Focusing on multi-agency collaboration and service delivery for youth in housing crisis.

Responsibilities

Responsible for the management and coordination of a regional Homeless Youth Services Program.
Ensure the program operates in accordance with contractual requirements, with a focus on multi-agency collaboration to ensure maximized service delivery while avoiding duplication of services.
Ensure effective and coordinated triage, assessment, prevention, diversion, and re-housing for young adults who are experiencing a housing crisis.
Assess and catalogue all existing services available to the target population.
Develop systems and strategies to coordinate communication, access services, and share resources among all providers.
Develop systems for coordinated intake and assessment to ensure comprehensive service needs are determined and addressed for unaccompanied youth.
Reach out to community partners to ensure a “no wrong door” approach is successfully implemented and maintained with regard to Homeless and At-Risk Youth.
Provide all members with process for Coordinated Assessment.
Authorize and track spending of ‘flexible funds’ for both prevention and RRH (Rapid Rehousing) of unaccompanied youth (ages 16 to 24) in the Metro West Region.
Maintain the records for the Homeless Youth Services Program including all outcome measures, data requirements, and financial record keeping.

Bachelor’s Degree preferred.
Minimum of two years providing services to low-income and/or culturally diverse consumers.
Strong knowledge of landlord/tenant and homebuyer issues preferred.
Strong oral and written communication skills in English; bilingual in Spanish strongly preferred.
Working knowledge of Microsoft Office applications, database applications, PowerPoint presentations, Internet search, and email.
Excellent organizational and interpersonal skills required.
Valid Driver’s license, reliable vehicle and evidence of insurability.
Flexibility in schedule.

Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.