Sr Employee Listening Program Manager at BECU shaping and leading employee feedback strategies. Ensuring every team member’s voice is heard and valued while fostering a culture of engagement.
Responsibilities
Shape the Listening Strategy: Lead the development and execution of BECU’s employee listening strategy, ensuring alignment with business goals and fostering a culture of feedback and continuous improvement.
Design & Deploy Surveys: Oversee the entire lifecycle of employee surveys—from crafting engaging questions to managing distribution and ensuring high participation rates.
Analyze & Uncover Insights: Dive into quantitative and qualitative data to identify trends, themes, and key takeaways that inform business decisions and enhance the employee experience.
Integrate Data for a Holistic View: Combine survey findings with other people analytics to build a comprehensive understanding of employee sentiment and organizational health.
Tell the Story with Data: Use visualization and storytelling techniques to present complex data in clear, compelling ways that drive action and decision-making at all levels.
Engage Leadership & Drive Change: Facilitate executive discussions, co-create action plans with senior leaders, and ensure accountability for translating insights into impactful initiatives.
Foster Transparent Communication: Collaborate with Communications teams to create and share results-driven messaging, ensuring employees see the impact of their feedback.
Ensure Data Ethics & Privacy: Define and uphold best practices for managing employee feedback data, maintaining trust, and ensuring compliance with privacy standards.
Requirements
B.A. or B.S. in applied social sciences (e.g., Industrial/Organizational Psychology, Organizational Behavior) or Data/Analytics or equivalent experience.
Typically requires 5 years of experience in employee listening, people analytics, HR strategy, or a related area.
Experience analyzing and interpreting employee feedback data, including both qualitative and quantitative insights.
Experience with survey and feedback platforms such as Perceptyx, Qualtrics, Glint, Gallup, or similar tools.
Consultative and partnering experience with stakeholders, align strategy with vision, and drive meaningful engagement.
Experience leveraging natural language processing tools to analyze qualitative feedback and generate actionable insights.
Proven track record of designing and leading employee feedback programs, from strategy through execution.
Experience with Workday and/or Visier.
Benefits
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
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