Project Manager for PIVOT team leading critical engagements with Vanguard Workplace Solutions' clients. Focusing on retirement plan efficiency and operational enhancements through collaboration and implementation.
About the role
- Sr Employee Listening Program Manager at BECU shaping and leading employee feedback strategies. Ensuring every team member’s voice is heard and valued while fostering a culture of engagement.
Responsibilities
- Shape the Listening Strategy: Lead the development and execution of BECU’s employee listening strategy, ensuring alignment with business goals and fostering a culture of feedback and continuous improvement.
- Design & Deploy Surveys: Oversee the entire lifecycle of employee surveys—from crafting engaging questions to managing distribution and ensuring high participation rates.
- Analyze & Uncover Insights: Dive into quantitative and qualitative data to identify trends, themes, and key takeaways that inform business decisions and enhance the employee experience.
- Integrate Data for a Holistic View: Combine survey findings with other people analytics to build a comprehensive understanding of employee sentiment and organizational health.
- Tell the Story with Data: Use visualization and storytelling techniques to present complex data in clear, compelling ways that drive action and decision-making at all levels.
- Engage Leadership & Drive Change: Facilitate executive discussions, co-create action plans with senior leaders, and ensure accountability for translating insights into impactful initiatives.
- Foster Transparent Communication: Collaborate with Communications teams to create and share results-driven messaging, ensuring employees see the impact of their feedback.
- Ensure Data Ethics & Privacy: Define and uphold best practices for managing employee feedback data, maintaining trust, and ensuring compliance with privacy standards.
Requirements
- B.A. or B.S. in applied social sciences (e.g., Industrial/Organizational Psychology, Organizational Behavior) or Data/Analytics or equivalent experience.
- Typically requires 5 years of experience in employee listening, people analytics, HR strategy, or a related area.
- Experience analyzing and interpreting employee feedback data, including both qualitative and quantitative insights.
- Experience with survey and feedback platforms such as Perceptyx, Qualtrics, Glint, Gallup, or similar tools.
- Consultative and partnering experience with stakeholders, align strategy with vision, and drive meaningful engagement.
- Experience leveraging natural language processing tools to analyze qualitative feedback and generate actionable insights.
- Proven track record of designing and leading employee feedback programs, from strategy through execution.
- Experience with Workday and/or Visier.
Benefits
- 401(k) Company Match (up to 3%)
- 4% annual contribution to your 401(k) by BECU
- Medical, Dental and Vision (family contributions as well)
- PTO Program + Exchange Program
- Tuition Reimbursement Program
- BECU Cares volunteer time off + donation match
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