About the role

  • Sr. Manager managing digital assets operations for Fidelity in investment and fund operations. Overseeing programs and operational readiness in digital investments including cryptocurrencies and tokenized products.

Responsibilities

  • Own end-to-end program management for digital asset operations initiatives (RTB + CTB)
  • Build and maintain integrated project plans, deliverables calendars, and critical path timelines
  • Establish and run cadence with business partners across FFIO, GPS, AM, Compliance, Legal, Risk, Technology, TO, and external providers
  • Create executive-ready materials for stakeholders and governance forums
  • Stand up and run program PMO mechanisms: RAID, decision logs, change control, intake triage, and KPI tracking
  • Maintain documentation of operating models, process maps, RACI, controls, and playbooks
  • Coordinate daily operational readiness for digital products—process stability, controls, SLAs, and incident response
  • Track and resolve operational issues, drive root cause analysis and durable fixes
  • Lead cross-functional execution for new capabilities, product launches, regulatory change, and platform migrations

Requirements

  • Bachelor’s degree or equivalent
  • 7+ years of experience preferred
  • CAIA and /or CFA is a plus
  • Experience in investment and fund operations, including key processes (administration, valuation, custody, trading ops, performance, compliance)
  • Experience in asset management operations, product/portfolio operations, or technology-enabled operating model change
  • Understanding of digital asset space and ability to ramp quickly in this sector
  • Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows—preferred
  • Project/program management excellence, including proficiency with PM tools and PMO practices
  • Exceptional stakeholder management, communication, and analytical problem-solving skills—able to influence in a matrixed environment, synthesize complex issues, and deliver clear, actionable recommendation.

Benefits

  • Health insurance
  • 401(k) retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Senior Manager, Digital Assets Operations

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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