NOC Engineer at SEIDOR Networks providing remote monitoring and technical IT support. Collaborating with a growing team to manage network devices, alerts, and customer connectivity issues.
SF
Hybrid Vice President – Network Operations
Posted 2 weeks ago
About the role
- Vice President of Network Operations overseeing Fidelity’s network operations and incident management. Establishing best practices and operational readiness for a global network team.
Responsibilities
- Drive best in class incident response and mitigation with tiered support capabilities and automated remediation.
- Establish health and performance measurability at all layers of the network with a focus on analytics and predictive capabilities.
- Responsible for the operationalization of new capabilities and enhancements across all network products and services.
- Express complex issues in a clear and concise manner with the ability to foster critical thinking and action.
- Challenge the status quo and lead operating model changes that drive quality, stability and efficiency.
Requirements
- 15+ years of experience in enterprise operations and IT networking field
- Experience operating and supporting large-scale multivendor network environments
- Experience with network monitoring, troubleshooting and observability
- Experience with technology lifecycle management, vulnerability management and industry best practices
- Experience with enterprise IT service management platforms and ITIL
- Experience with Lean / Agile based technology delivery teams
- Capable of partnering with and influencing individuals at all organizational levels
- Experience and knowledge in building strategies and a vision for implementing improvements.
- Experience supporting cloud-based networking technologies
- Strong problem solving, critical thinking, and analytical reasoning skills
- Ability to partner and collaborate with other technical leadership and their teams
- Strong leadership and communication skills including the ability to influence other teams, build associate development plans, coach and mentor others
- Ability to lead root cause analysis (RCA) to prevent recurrences and identify potential technology, training or process remediation
Benefits
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Network Operations Consultant focused on fault management across IP and Data technologies at Vodafone. Collaborating within a Network Operations Centre to maintain service quality across customer networks.
NOC Engineer ensuring stability and security of enterprise network infrastructure in a fintech environment. Monitoring network health and responding to incidents for real - time financial platforms.
Intern assisting in Capital Blue Cross's operations and service projects. Participating in meaningful work assignments and community service projects while developing professionally.
Voice NOC Engineer responsible for network surveillance and management at PCCW Global. Handling customer tickets, troubleshooting, and ensuring voice quality for communication networks.
Global Service Product Manager leading Network Control services and developing impactful service offerings. Collaborating across teams to align strategies and engage with customers.
Mobile Network Operations and Maintenance Manager leading backoffice operations and maintaining service quality at TIM, a telecommunications provider.
NOC Technician I responsible for monitoring and troubleshooting wireless infrastructure at Communication Technology Services. Ensuring stability and customer satisfaction on overnight shifts in Phoenix, AZ.
Senior Network Engineer leading the Network Engineering and Operations team at Five9. Delivering scalable, automated networking solutions in a cloud - focused environment.
Network Operations Professional supporting microwave networks and handling technical documentation for TIM in Brazil. Collaborating with internal and external teams on operational excellence.