About the role

  • Senior Strategy Analyst at Fidelity managing technology investment decisions for Contact Center modernization initiatives. Collaborating across departments to create analytical models and strategic recommendations.

Responsibilities

  • Owning individual workstreams within larger, multi‑month projects and delivering high‑quality outputs.
  • Developing and maintaining core analytical artifacts such as financial models, journey maps, capability assessments, and process views.
  • Collaborating with cross‑functional stakeholders (e.g., Architecture, Product, Finance, Operations) to gather inputs, validate assumptions, and understand context.
  • Synthesizing large amounts of qualitative and quantitative information into clear insights that support recommendations.
  • Preparing executive‑ready materials, including presentations, business cases, and summaries that communicate complex topics clearly.
  • Supporting project leaders by structuring analyses, managing tasks, and contributing to problem‑solving discussions.

Requirements

  • Bachelor’s degree required.
  • 1–3 years of experience in strategy, business analysis, finance, or technology-related roles.
  • Strong analytical capabilities with the ability to form hypotheses, test them using qualitative and quantitative data, and synthesize insights.
  • Exposure to financial modeling with the ability to learn quickly and build robust models under guidance.
  • Ability to break down complex problems and translate them into structured workstreams and clear deliverables.
  • Foundational use of structured problem‑solving techniques (e.g., MECE, issue trees, option framing) to organize thinking and approach analyses systematically.
  • Excellent written and verbal communication skills, including the ability to synthesize complex information.
  • Strong collaboration skills and comfort working in ambiguous, fast‑paced, highly matrixed environments.
  • Proactive, organized approach to managing tasks, timelines, and stakeholder interactions.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities

Job title

Senior Strategy Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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