Senior Manager overseeing annual and additional defined contribution testing and regulatory compliance at Fidelity. Supporting clients and internal teams with testing results and employer calculations.
Responsibilities
Supporting internal (Associates, Compliance Consultants, Managing Directors, and Sales) and external (Plan Sponsors, Outside Legal Counsel, Advisors) business partners with employer calculations and additional testing and Regulatory knowledge and experiences.
Educating clients regarding their special testing (General Test, Benefits Rights and Features Test, Average Benefit Test) results
Leading the testing service team to find solutions when complex issues or errors arise.
Assist in setting proper expectations for new clients (sales) and plan sponsor contacts
Building the confidence of clients in Fidelity’s services by offering solutions to test failures
Requirements
Bachelor’s Degree Required
5+ years of Defined Contribution client service experience required including consultation, ability to lead through escalated issues, provide sales support and assist in implementing services.
4+ years of Defined Contribution nondiscrimination testing experience required
ASPPA credentials - QKA, QPA preferred
In-depth nondiscrimination testing experience
Can review test results and efficiently gain understanding of a plan’s design
Understanding of the Employee Plans Compliance Resolution System (EPCRS), and how to apply EPCRS rules to plan corrections
Can discuss and explain complex regulatory topics with any audience, tailoring your delivery to the audience
Collaborate with Plan Sponsors and internal business partners to build consensus
Strong organization skills and keep detailed records of your work
Can manage at-risk client relationships
Research topics independently and deliver solutions to complex regulatory issues
Communicate effectively, work well in a team environment, and possess good presentation skills.
Possess great problem-solving skills including the ability to manage escalated issues.
Have the ability to negotiate and influence.
Benefits
Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development
Job title
Senior Manager, Annual & Additional Defined Contribution Testing
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