Cloud Reliability Analyst supporting Epicor hosted customers with cloud systems. Responsibilities include diagnosing issues, providing customer support, and mentoring junior team members.
SF
Hybrid Senior Configuration Analyst
Posted last week
About the role
- Configuration Analyst providing team support for Health Care Operations projects. Ensuring systems align with business requirements and translating client needs into technical specifications.
Responsibilities
- Provide support in a team environment for client advised projects
- Ensure systems function according to business requirements
- Work within squad on new client implementations and projects
- Translate client requirements into technical specifications
- Collaborate with Scrum Leader/Squad Leader
- Perform data analysis and reporting
- Identify problems with business requirements and recommend modifications
- Build test scenarios for Unit and Regression Testing
- Perform root cause analysis for issues arising
Requirements
- 5-7 years of experience in Health & Welfare Domain
- Ability to evaluate client requirements against HOBS and FHB platform functionality
- In depth knowledge of configuration solutions to support implementation lifecycle
- Analytical skills
- PLSQL, SQL, MS Access proficiency
- Ability to understand, write, and process complex SQL queries
- Good interpersonal and analytical skills
- Highly organized and self-motivated
- Flexible and multitasking ability
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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