Claims Verification Analyst role at Manulife ensuring integrity in health and dental claims processes. Involves auditing submissions and addressing fraud risks with stakeholders.
SF
Hybrid Retirement Analyst
Posted last week
About the role
- Retirement Analyst managing defined benefit pension plans for clients and participants in a consulting role. Responsibilities include benefit calculations and client interactions for accurate disbursements.
Responsibilities
- administration of defined benefit (DB) pension plans on behalf of clients and participants
- second-signing and processing pension transactions
- performing and reviewing pension benefit calculations
- working with data, reviewing forms & letters for participants and beneficiaries
- interacting with colleagues to provide information to plan sponsors, participants, beneficiaries, and third parties
- completing client requests and responding to participant inquiries
- analyzing/solving data and complex issues
- participating in special projects related to DB administration services
- performing peer-review of work to ensure accuracy and quality
- reading and interpreting client plan documents/amendments and other documentation
- guiding client teams to the resolution of escalated client or participant issues
- coaching and mentoring junior staff
Requirements
- Bachelor’s Degree or equivalent work experience
- 5+ years of defined benefit experience working for a benefits consulting firm or plan sponsor
- Excellent mathematical and analytical skills
- Exemplary critical thinking and problem-solving skills
- Ability to balance and prioritize multiple projects in a fast-paced work environment
- Aptitude to work within budgeted timeframes to maintain client profitability without sacrificing quality
- Technically inclined with Microsoft Excel and Word applications
- Experience working directly with, or personally programming, DB calculation algorithms in Excel or other pension administration software applications
- Ability to query, modify, set-up, and review test cases used to test pension administration systems (including data, calculations, forms & letters, disbursements, etc.)
- Experience working with pension disbursements – this includes initial pension payment set-ups, changes, stops, death processing, and reconciliations
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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