Pension Analyst in Defined Benefit Operations, driving operational service efficiencies and leading complex issues resolution. Engaging client interactions and collaborating across lines of business for improvements.
Responsibilities
Support the strategic direction of the business, lead highly complex issues to resolution.
Engage with other lines of business on projects that affect Defined Benefit products and services.
Analyze, lead and drive operational services and efficiencies to clients and organization’s bottom line.
Provide leadership on ad hoc client or internal projects that will require critical thinking and self-direction.
Analyze, review, and guide client teams to the resolution of escalated client or participant issues.
Serve as the day-to-day contact for issues to clients and participant for problem resolution and data questions.
Facilitate and/or participate in client meetings.
Maintain client direction documents.
Own and analyze operational issues and recommend business solutions based on knowledge of client’s plan design and system functionality.
Requirements
Bachelor Degree or equivalent work experience.
5-7+ years of defined benefit/pension plan administration experience.
Experience in Project Management and/or Analytics.
Ability to run queries, analyze and organize large amounts of data and identify root cause and work towards solutions.
Strong mathematical and analytical skills including ability to perform complex manual calculations within Defined Benefit Plan structures.
Proficient with Microsoft Excel, Access and working experience with data analytics.
Client Management experience including requirement discovery and solution design.
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