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Hybrid Director, Business Partner Portfolio Management
Posted 3 hours ago
About the role
- Director of Business Partner Portfolio Management at Fidelity leading technology initiatives and delivering strategic goals through project management and collaboration with partners.
Responsibilities
- Serve as program lead for a funded Initiative comprised of business partner technology requests for FFIO.
- Interact with senior members of both the business partner and FFIO leadership team when communicating status and performance against plan for initiatives.
- Responsible for the entire life cycle, from annual planning, prioritization, overseeing progress, delivering updates and communicating performance & results.
- Work closely with FFIO Relationship Management to understand the business partner strategic goals, priorities, and alignment of FFIO services.
- Lead the planning, program management and business partner technology enhancement requests for FFIO, ensuring timely and high-quality delivery and transparency.
- Coordinate across business partner teams, FFIO Relationship Management, and FFIO Technology Delivery Teams to manage dependencies and ensure alignment on highest priorities.
- Serve as primary point for the business partner initiative, including change management and scope changes, and FFIO business routines.
- Measure business partner initiative progress through the Business Partner Throughput KPI, and coordinate actions to improve the results as needed.
- Serve as point for consolidating all FFIO deliverables related to the business partner work requests.
- Work across the business partner organization and FFIO to ensure alignment on key priorities and deliverables; lead FFIO Business Reviews to bring voice of the customer to FFIO leadership.
- Ensure accurate data across program-level tools (e.g., Portfolio Connect, Jira Align).
- Serve as key contributor of the Business Partner Program Management team ensuring updates are integrated into broader program communications.
- Provide high level status reporting and insights to Business Partner Program leadership.
- Program oversight on XL (extra-large) requests coordinating with Service Consultant and Relationship Managers.
- Maintain delivery roadmaps, XL request documentation, cross business partner key deliverables, and milestone tracking for assigned initiatives.
- Monitor and report on key delivery metrics – Business Partner Throughout KPI, including readiness, completion, resource utilization and backlog.
- Support continuous improvement efforts across Business Partner Intake, Governance, delivery processes, tooling, and Business Partner Program team practices.
- Efficiently engage within existing Relationship Management intake process and framework.
- Work directly with Business Partners, in conjunction with Relationship Management, on yearly planning activities.
- Collaborate with business partner, FFIO Tech Strategy and Planning to ensure alignment, appropriate Initiative governance, multi-year planning activities, and vetting XL requests.
- Provide key updates and input into FFIO and business partner SLT executive meeting materials.
- Communicate progress, risks, and dependencies to stakeholders in a clear and actionable manner.
- Promote a culture of collaboration, learning, and shared ownership across all partner teams.
Requirements
- Bachelor’s degree required
- 5–7 years of experience in program or project management including technology initiatives
- Project Management Professional (PMP) certification desired
- Strong understanding of software development lifecycle, modern development methodologies, and technical delivery practices
- Proven ability to manage complex requests and initiatives across multiple teams
- 10+ years of financial services experience.
- Excellent communication and stakeholder management skills, including excellent business partner service
- Ability to create meaningful and informative presentations on project status, updates, and other project related topics
- Demonstrated ability to lead without formal authority and influence cross-functional teams.
- Skilled in delivery tools such as Jira, Confluence, and other collaboration platforms.
- Strong analytical, problem-solving, and organizational skills.
- Ability to foster a high-performing, inclusive, and psychologically safe team culture.
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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