Content CX Manager at Klar managing QA, Content, and Training teams to enhance customer support quality. Collaborating on cross - functional documentation and process improvements in a fintech startup.
About the role
- Content Creation Specialist capturing professional media and managing social media strategies for multifamily real estate. Responsible for content creation, editing, and trend analysis in social media.
Responsibilities
- Capturing high-quality content at various client properties.
- Managing all asset capture and upload to our company drive.
- Team communication regarding property and photoshoot status.
- Overseeing editing to ensure our photos are fire.
- Creating content calendars for clients as assigned.
- Ensuring all content meets brand guidelines and client expectations.
- Brainstorming new content ideas with our creative team.
- Staying on top of industry trends and best practices in content creation and social media marketing.
Requirements
- High School Diploma or equivalent is required.
- An associate's or Bachelor’s Degree in marketing, business, or a related field is required/preferred.
- 2+ years of marketing or sales experience.
- Experience running large social media accounts and/or omnichannel marketing campaigns is ideal.
- Experience with new trending social media content is ideal.
- Experience in short-form copywriting for social media captions and display advertising.
- Experience filming short-form content and photography is ideal.
- Experience filming drone / professional photography is ideal.
Benefits
- Comprehensive health benefits and life insurance.
- Flex PTO & Company-Recognized Paid Holidays.
- Monthly cell phone stipend.
- Company Issued Computer & Cell Phone.
- Casual dress code.
- Professional development opportunities to keep you growing.
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