Field Engineering Specialist providing technical support for Roche healthcare products. Responsible for installation, repair, and maintenance while maximizing customer satisfaction through effective service.
About the role
- Field Service Technician responsible for maintaining and operating battery inverters for energy solutions. Collaborating with partners and ensuring safety and documentation for service processes.
Responsibilities
- Maintenance & Operations – Perform preventive and corrective maintenance on central battery inverters and battery system components; support commissioning when required and occasionally take on shift duties in the control room.
- Partner Coordination – Manage external service providers during maintenance activities, verify the quality of their work, and, when necessary, carry out corrective interventions independently on-site at customer locations.
- Problem Solving & Escalation – Escalate newly occurring technical issues in a structured manner through defined processes to enable rapid resolution and contribute to continuous improvement of products and processes.
- Health & Safety – Consistently apply all safety and work procedures and actively ensure safe conditions during all on-site activities.
- Documentation & Reporting – Fully document relevant incidents, technical findings, and work steps, and produce regular reports for Service Coordination and Technical Asset Management.
Requirements
- Completed vocational training in an electrical/electrotechnical field.
- Knowledge of PV and BESS technologies, IT networks, and medium-voltage systems.
- Very good command of German and English and strong communication skills.
- Willingness to travel and possession of a valid driver's license.
- Customer-oriented, self-organized working style; entrepreneurial mindset; high commitment and flexibility with regard to working hours.
Benefits
- Access to training and professional development
- Hands-on training
- Access to new technologies
- Attractive corporate benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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