Specialist - Service Engineering writing retrofit documentation for wind turbine service. Collaborating with engineers for accurate and clear technical data.
About the role
- Customer Service Engineer providing technical support and maintenance for solar inverters and BESS systems at SMA. Collaborating with customers and internal teams to ensure operational continuity.
Responsibilities
- Independently perform preventive and corrective maintenance on solar inverters and BESS systems
- Troubleshoot, diagnose, and resolve technical issues both remotely and on-site
- Strictly follow electrical regulations and safety protocols when carrying out field work
- Record all service activities, findings, and results in internal systems (ERP, service tools)
- Provide technical after-sales support on-site and remotely
- Coordinate planning and escalation with the Service Supervisor and back-office team
- Report incidents and suggest improvements to support process optimization and product quality
Requirements
- Technician or Engineer in Electrical Engineering, Electronics, Renewable Energy, or a related field
- At least 2 years of experience in maintaining or repairing electrical/electronic equipment, ideally PV and storage systems
- Good knowledge of solar inverters, BESS batteries, electrical diagrams, and measurement tools
- Native Spanish speaker; English at a basic to intermediate level
- Strong customer focus, proactive attitude, structured working method, and solid problem-solving skills
- High sense of responsibility and teamwork capability
- Willingness to travel and strict adherence to safety standards
Benefits
- Flexibilität bei den Arbeitszeiten
- Work-Life-Balance
- Technische Schulungen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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