About the role

  • Field Service Engineer providing frontline support and maintenance for Cepheid diagnostic equipment. Responsible for customer issue resolution and training while traveling within the service region.

Responsibilities

  • Provide frontline support by rapidly resolving customer issues and troubleshooting
  • Travel throughout a designated service region on short notice to support products
  • Conduct training to ensure operational performance and data quality
  • Work independently within a geographic territory and foster a team-based environment

Requirements

  • AA or Technical Trade Degree in Electronics or Engineering (or related discipline)
  • 2-4 years of related work experience or equivalent Military experience
  • Strong analytical, interpersonal, and communication skills
  • Able to work independently in a fast-paced environment
  • Must be able to lift 50 lbs. to a height of at least 5 feet
  • Ability to pass vendor credentialing requirements imposed by assigned customers

Benefits

  • Paid time off
  • Medical/dental/vision insurance
  • 401(k) to eligible employees
  • Flexible working arrangements

Job title

Field Service Engineer

Job type

Experience level

JuniorMid level

Salary

$70,000 - $85,000 per year

Degree requirement

Associate's Degree

Location requirements

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