Field Technician providing tech support for customers in the restaurant industry. Troubleshooting hardware and software issues while ensuring service excellence in the Boston area.
About the role
- Field Service Technician conducting electrical testing and repairs on high voltage systems for Shermco Industries. Traveling to customer sites and ensuring compliance with safety standards.
Responsibilities
- Perform electrical testing, maintenance, and repair services on electrical distribution systems and equipment
- Travel to customer sites (industrial & commercial) to inspect, test, troubleshoot, perform start-up and collect data of low, medium and high voltage (480 Volt to 600 kV) electrical systems
- Conduct instrument transformer tests
- Perform power transformer testing - Doble, TTR, Insulation Resistance, etc.
- Test both electro-mechanical and solid state relays
- Conduct cable testing - Tan Delta, Power Factor, VLF, DC Hipot
- Troubleshoot low, medium and high voltage switchgear and circuit breaker testing
- Rotate emergency on-call duty and respond to customer emergencies in a timely manner
Requirements
- Must have at least 2 years of relevant experience performing switchgear testing & troubleshooting
- Prefer an Associate’s degree from an accredited 2-year technical college in Electrical Power & Controls (EPC), or a EE Degree from an ABET accredited college
- NETA Certification (I, II, III or IV) or similar desired
- Must have good PC skills including email, internet, data entry and Microsoft Excel; experience with PowerDB a plus
- Must be able to work safely and adhere to all electrical safety procedures
- Must be able to stay Drug-Free and pass a pre-employment hair follicle drug test
- Must have an acceptable pre-employment criminal background check
- Must be physically fit to crawl, climb, stand, walk and lift up to 75 lbs.
- Must have a valid driver’s license, and maintain a good driving record
- Must be willing to work flexible hours and overtime, and occasional weekends, holidays and nights
- Must be able to read, write, and speak English fluently
Benefits
- Training on OSHA, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED available
- Various safety training provided by Shermco
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