About the role

  • Director of Shopper Research managing accounts and delivering insights for data-driven decisions. Spearheading analytics and mentoring team members in a hybrid setting.

Responsibilities

  • Step into a role where you drive client success.
  • Manage multiple accounts, ensuring projects are delivered smoothly and client goals are met.
  • Turn raw data into clear, actionable stories for reports and presentations.
  • Distill analytics into sharp insights that solve real business problems.
  • Be the bridge between complex findings and those who need to act on them.
  • Oversee field operations so client expectations are exceeded.
  • Respond with practical solutions that build trust.
  • Mentor your team, helping others reach their potential and contributing to a culture of support and growth.
  • Develop and lead training initiatives to enhance the team's skills in research methods and strategies.

Requirements

  • Substantial experience in the MR industry, with a mix of client-side and supplier-side experience highly appreciated.
  • Proven leadership skills that inspire and effectively guide teams in high-pressure situations.
  • Expertise in advanced analytics and experience in transforming data into actionable business solutions.
  • The ability to deliver precise strategies and insights, even under tight schedules.
  • Experience running and delivering quantitative research studies, both online and central location testing.
  • Exceptional communication skills for building strong relationships with senior-level clients.
  • Experience in Shopper Research is desirable, particularly in areas like packaging testing, optimizing store layouts, and understanding customer pathways.
  • A proactive mindset with a passion for balancing various projects efficiently and meeting fast turnaround requirements.

Benefits

  • Bonus scheme
  • Flexible working practices
  • Health package
  • Team & Company Socials

Job title

Director, Shopper Research

Job type

Experience level

Lead

Salary

CA$100,000 - CA$115,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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