Director leading project delivery in clinical research for Syneos Health. Ensuring strategic success and fostering client partnerships across multiple functions.
Responsibilities
This position is responsible for ensuring the strategic and operational success of project delivery while fostering strong client partnerships, maintaining financial health, and driving organizational growth and innovation.
The Director, Project Delivery collaborates across functions to ensure that projects are delivered on time, within scope, and aligned with both client expectations and corporate objectives.
Act as the senior operational leader and key point of contact for assigned clients, building and sustaining long-term partnerships.
Understand client needs and proactively identify and implement tailored solutions that add value.
Establish and maintain appropriate governance structures for client relationships, ensuring effective communication and collaboration.
Drive client satisfaction by ensuring smooth operational delivery and minimal escalation needs.
Present Syneos Health capabilities and updates during client governance meetings, enhancing the organization’s value proposition.
Lead proposal development for new opportunities, collaborating with cross-functional teams to deliver high-quality, competitive submissions.
Contribute to winning new business by providing strategic insights and operational expertise during bid defense meetings (BDMs).
Own the overall strategy and execution for project delivery across a portfolio of clinical research studies.
Conduct monthly risk reviews and quarterly financial assessments to ensure project health.
Drive data-driven decision-making by leveraging dashboards and analytics to identify risks and develop mitigation strategies.
Ensure compliance with project timelines, budgets, and quality standards.
Mentor project leaders in risk management, forecasting, and operational excellence.
Engage in assigned corporate and departmental initiatives aimed at improving project delivery and organizational efficiency.
Champion change management efforts, including system and process migrations.
Requirements
Requires a BA/BS in the life sciences, nursing degree, or equivalent education or equivalent related experience.
10-12 years of experience recommended.
Prior cross-functional project management experience within the clinical trial industry is required.
Pharma/CRO experience is required, to include client relationship management.
Thorough knowledge of FDA regulations, drug development, and clinical monitoring procedures is necessary.
Must have demonstrated proficiency with ICH/GCP guidelines.
Strong client relationship management and business development skills.
Proven ability to deliver complex clinical research projects on time and within budget.
Exceptional financial acumen and resource management capabilities.
Strategic thinker with excellent problem-solving and decision-making skills.
Effective communicator with strong negotiation and conflict resolution abilities.
Demonstrated ability to lead, mentor, and develop high-performing teams.
Benefits
We are passionate about developing our people, through career development and progression;
Supportive and engaged line management;
Technical and therapeutic area training;
Peer recognition and total rewards program.
Committed to building an inclusive culture – where you can authentically be yourself.
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