AI Application Engineer responsible for designing and deploying software applications to enhance business processes at Great American Insurance Group. Collaborate with teams and provide technical support to ensure system efficiency.
About the role
- Technical support role assisting customers in adopting SiPearl's next-gen CPU platform. Collaborating with internal teams and providing technical insights to enhance product development.
Responsibilities
- Act as the primary technical point of contact for customers, partners and integrators during pre-sales, integration and deployment phases
- Provide in-depth technical support in collaboration with R&D on topics such as CPU architecture, server integration, system bring-up and performance optimization
- Support software vendors (ISVs) in porting and validating applications on SiPearl platforms
- Execute PoCs, performance benchmarks and validation tests with customers
- Deliver product demonstrations, training and documentation to stakeholders
- Collaborate with internal teams to align customer needs with product development
- Collect technical feedback to influence the product roadmap and improve solutions
Requirements
- 10+ years of experience in system engineering, platform validation or FAE roles in server/data center environments
- Deep understanding of CPU architecture (x86, ARM or RISC-V), server platforms and modern data center workloads
- Proficiency with hardware, BIOS/firmware, OS (Linux) integration and system performance tuning
- Experience working with OEMs, ODMs, hyperscalers or large IT organizations
- Strong analytical skills and hands-on technical experience in lab settings and on customer sites
- Excellent communication skills to engage with diverse technical and business audiences
- Fluency in English is required to succeed in this role.
Benefits
- Meal vouchers (60% covered by SiPearl)
- Health insurance (70% covered by SiPearl)
- Unlimited access and prepaid sessions with a practitioner of your choice via our partner mental health app, moka.care
- Technical, language and personal development training
- BSPCE (employee share warrants)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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