Applications Engineer developing web applications for Acuity International, providing technical support and maintaining databases, while collaborating on continuous improvement.
Responsibilities
Designing and developing the front-end and back-end for the web applications according to the customer instructions and needs.
Providing technical support and maintenance for the existing web applications.
Setting up, maintaining, and troubleshooting Apache web servers.
Maintaining and administering databases such as MySQL and MSSQL.
Meeting both technical and consumer needs based on the company policy.
Staying abreast of developments in web applications and programming languages.
Analyzing current processes for areas of improvement and develop new IT Processes to improve IT operation.
Develop solutions by monitoring and analyzing incoming tickets, problems, and support requests.
Driving a culture of continuous improvement.
Taking ownership and responsibility of issues to drive a culture of client advocacy.
Escalating issues and involving experts whenever required to resolve issues as quickly as possible.
Coordinating and ensuring that the software upgrades and software packages are current.
Requirements
BS in Computer Science or related field (preferred)
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