Field Service Engineer at Applied Materials installing and maintaining semiconductor manufacturing equipment. Collaborating with customers for installation, maintenance, and troubleshooting of advanced display technologies and chips in Japan.
About the role
- Implementation Consultant managing customer onboarding and training for Simpro's products. Hybrid role involving remote work and travel to client sites across the UK.
Responsibilities
- Work with new clients to understand their business requirements.
- Help the customer to customise and configure the product to meet their specific goals.
- Conduct on-site and remote consultancy sessions and training for end-users.
- Support users with their initial use of the product.
- Follow and adapt implementation plans.
- Conduct post-implementation support to ensure system confidence and customer satisfaction.
Requirements
- Full UK Driving Licence and own vehicle.
- A professional and consultative approach.
- Excellent training delivery skills, with an ability to tailor methods to suit different needs.
- Experience supporting end customers with Software or Web products.
- Understanding of business processes and workflows.
- The ability to prioritise, meet deadlines and deliver rapid outcomes.
- Confidence to adapt and learn new programs, and systems.
Benefits
- A generous annual leave entitlement plus a personal leave entitlement
- Private Health Insurance
- Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
- Life Insurance
- Company pension scheme, with an uncapped 5% employer contribution
- Generous Parental Leave Program
- Paid Volunteer Leave Days
- Public Holiday Exchange Scheme
- Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!
- Talent Referral Programme – get rewarded for referring a friend to join our team!
- Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
- Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
- A discounts and cash back scheme
- Casual dress and relaxed office environment
- Opportunities for career progression and development
- Diverse training & internal networking opportunities across all of our product lines
- Service recognition awards
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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