Join Sikla UK for a Customer and Sales Support role in Milton Keynes, focusing on inquiries and technical project support. Engage in B2B environments and support operational excellence.
Responsibilities
Managing customer enquiries and providing first‑class support
Processing quotations, sales orders, invoices, and delivery updates
Communicating with customers and internal teams to keep information flowing seamlessly
Supporting project‑related documentation and technical queries (training provided)
Working with ERP systems, CRM, stock data, pricing, and order tracking
Liaising with other teams to ensure accurate information for site‑related orders
Maintaining records, documentation, and compliance‑related files
Supporting other business administrative tasks, as needed
Coordinating general office tasks—data entry, reporting, and internal communications
Requirements
2+ years’ experience in sales administration, customer service, technical sales support, or order processing
Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
Strong ERP and Microsoft Office skills
Excellent communication, organisation, and problem‑solving abilities
A proactive mindset and the ability to manage multiple priorities with accuracy
An interest in technical products or engineering (full training provided)
Benefits
25 days annual leave (+ bank holidays)
Onsite free refreshments and regular staff lunches
Possibility of enrolling with Private Healthcare & Local Gym Membership
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