About the role

  • EDI Support Engineer managing daily EDI operations with retail partners for ShyftLabs. Focused on optimizing EDI processes and ensuring data integrity in retail transactions.

Responsibilities

  • Monitor and manage daily EDI transactions (e.g., EDI 850, 855, 856, 810, 997) related to purchase orders, shipping notices, and invoices.
  • Troubleshoot and resolve EDI transmission errors, mapping issues, and partner integration problems.
  • Onboard new retail vendors and partners by configuring EDI mappings and conducting end-to-end testing.
  • Collaborate with merchandising, warehouse, and logistics teams to ensure accurate and timely data exchange.
  • Maintain compliance with retail partner EDI specifications (e.g., Walmart, Target, Amazon, etc.).
  • Manage EDI platform configurations using tools such as Sterling Integrator or SPS Commerce.
  • Work with ERP and order management systems (e.g., NetSuite, SAP, Microsoft Dynamics) to support data flow and reporting.
  • Document EDI processes, configurations, and partner specifications.

Requirements

  • Bachelor’s degree in computer science, Information Systems, or related field.
  • Minimum 5 years of experience in EDI support within a retail or consumer goods environment.
  • Solid understanding of EDI standards (ANSI X12, EDIFACT) and retail-specific transaction sets.
  • Experience with EDI tools/platforms: SPS Commerce, Sterling Integrator, or similar.
  • Knowledge of data transfer protocols (AS2, FTP/SFTP, VAN).
  • Familiarity with retail partner compliance requirements.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Excellent communication skills for working with internal teams and external trading partners.

Benefits

  • Strong insurance package
  • Extensive learning and development resources

Job title

EDI Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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