Solution Engineer specializing in AV systems to support Shure Collaboration & Conferencing Solutions. Collaborating closely with cross-functional teams to educate, consult and advise on customer needs.
Responsibilities
You will collaborate closely with the Sales team to identify customer requirements and propose optimal Shure solutions for complex AV environments
You will design and present technical solutions, including system architecture, design integration strategies, and workflow optimization, tailored to customer needs
You will deliver technical presentations, product demonstrations, and proof-of-concept sessions to customers, partners, and stakeholders
You will support the sales cycle by responding to RFPs/RFIs, preparing technical documentation, and assisting with solution proposals
You will provide advanced technical support for Shure product lines, including software, firmware, networking, and wireless systems
You will develop and deliver training programs for customers and partners, including certification, webinars, and hands-on workshops
You will gather and communicate customer feedback to inform product improvements and future solution development
You will advise customers on product specification, selection, and integration, including complementary technologies (e.g., limiters, equalizers, compressors)
You will represent Shure at trade shows, industry events, and partner meetings as a technical expert and solution advocate
You will maintain up-to-date knowledge of industry trends, AV standards, and emerging technologies to provide strategic insights and best practices
You will collaborate with internal teams (Product Management, Engineering, Service) to resolve complex technical issues and ensure customer success
Requirements
Academic degree in a relevant field or equivalent professional experience and minimum 2-3 years of work experience
Strong technical background with emphasis on AV, UC/IT, and integrated systems applications
Experience in pre-sales engineering, solution design, or technical consulting for AV or UC/IT solutions
Solid understanding of audio network protocols, IT infrastructure, and system integration principles
Excellent communication, presentation, and relationship-building skills; able to engage both technical and non-technical audiences
Fluent in Dutch and English (spoken and written); additional languages are a plus
Motivated, proactive, and results-oriented, with the ability to work independently and collaboratively
Experience with customer workflow analysis, solution design, and change management is a plus
Familiarity with Microsoft Office, SAP, Salesforce, and remote collaboration tools
Willingness and ability to travel as required (national and international)
Benefits
Associate-first culture
Flexible work arrangements
Opportunity for all
Continuous learning and sharing of technical knowledge
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