Senior Safety and Wellbeing Partner responsible for health, safety, and wellbeing across PEXA. Leading management of WHS systems and providing insights to senior leaders on safety compliance.
About the role
- Partner Services Coordinator supporting IT services for customers through project management and inter-team coordination. Ensuring successful delivery from kickoff to close with focus on accuracy and relationships.
Responsibilities
- Coordinate with internal teams, including Sales, Operations, and Customer Success, to ensure accurate tracking, processing, and invoicing of services projects.
- Respond to payment inquiries by reaching out to appropriate parties for clarification and ensuring all necessary information is provided.
- Build and maintain professional relationships with subcontractors, partners, and internal teams to facilitate smooth operations and support service delivery.
- Manage project documentation, including the review and execution of Statements of Work, and set up projects in online tools for end-to-end management and billing.
- Attend and participate in project meetings, such as kickoff and close meetings, to ensure alignment on expectations, roles, and responsibilities among all parties involved.
- Monitor project progress, manage expectations, and escalate issues as necessary to ensure successful project delivery.
- Oversee project billing and invoicing activities, ensuring timely and accurate billing and payment to subcontractors.
- Provide guidance on processes and standards to both internal teams and external subcontractors as well as holding subcontractors accountable to those processes.
Requirements
- Completed Bachelor’s Degree or relevant work experience required
- 2-4 years of experience in a client-facing role
- 3-5 years of experience managing Customer relationship and projects
- Knowledgeable of Microsoft Office applications
- Proficiency in using Business Intelligence tools to analyze and interpret data for informed decision-making preferred
- Experience with PSA/Autotask, Airtable, Visio is a plus
Benefits
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- Continuous professional growth and leadership opportunities.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Global IT Business Partner linking IT strategies with business units at Champion Petfoods. Ensuring alignment of technology initiatives with enterprise goals and regional priorities.
Managing Partner leading client portfolio in digital marketing agency. Driving sustainable growth and maximizing profitability for performance and search - led clients with senior stakeholder management.
Managing Partner leading client leadership for a performance - led portfolio at Croud. Focusing on digital marketing and maximizing profitability, fostering client relationships.
Clinical Care Partner coordinating follow - up appointments and quality measures for patients at a healthcare facility. Assisting in quality improvement and care coordination under supervision.
Optometry Partner in Development driving clinical excellence and community relationships at Specsavers Ballina. Preparing for future partnership responsibilities with dedicated support and mentoring.
Retail Partner overseeing community stores in Coventry, providing excellent customer service and community engagement. Responsible for driving growth and managing a committed team in a competitive local market.
Associate Relations Business Partner handling employee relations at Regions Bank. Supporting investigations, grievances, and maintaining compliance with policies and procedures while advising associates and management.
Operational Learning Partner at Anglian Water shaping capability and compliance through strategic training solutions. Leading development programmes and managing budgets to support operational excellence.
Account Management Partner driving account growth and customer relations at Kyndryl. Focused on strategic account management, revenue growth, and customer satisfaction.