Onsite Field Based Account Manager

Posted 12 hours ago

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About the role

  • Account Manager responsible for managing and expanding fleet portfolio in Borneo for Shell. Focusing on plantation, timber, and logistics sectors to enhance customer loyalty and brand demand.

Responsibilities

  • Manages and expands a defined fleet portfolio across Borneo, focusing on plantation, timber, and logistics sectors.
  • Acquires new customers through disciplined prospecting, face‑to‑face engagements, and structured account planning.
  • Delivers volume, margin, non‑fuel revenue (NFR), and retention targets in line with annual T&R commitments and medium‑term growth plans.
  • Positions Shell as a mobility solutions provider by integrating secure payment platforms with non‑fuel offerings.
  • Addresses customer challenges such as fuel security, route reliability, cost control, and operational uptime.
  • Demonstrates strong Sales First behaviors through accurate planning and CRM discipline.
  • Executes structured territory plans and customer journey activities across Sabah and Sarawak.
  • Manages key commercial levers across the portfolio, including pricing, margin optimization, and credit exposure.
  • Partners closely with Credit, Finance, and Customer Operations to balance portfolio growth with sound risk management.

Requirements

  • Strong experience in B2B sales or key account management, ideally within the logistics, industrial, plantation, or mobility‑related sectors.
  • Commercially minded, with the ability to translate volume, margin, and Non‑Fuel Retail (NFR) performance into tangible customer value.
  • Customer‑centric, resilient, and execution‑focused, demonstrating a learner’s mindset within a transforming business environment.
  • Demonstrates genuine interest in mobility solutions, payment technologies, and energy transition offerings.

Benefits

  • Flexible working hours
  • Possibility of remote/mobile working
  • Competitive starting salary
  • Annual performance-related salary increase
  • Paid parental leave, including for non-birthing parents
  • Access to a wide range of training and development programmes

Job title

Field Based Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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