Community Based Care Manager working with interdisciplinary care team to improve quality and meet member needs. Facilitating communication and care coordination, conducting assessments, and educating members about resources.
About the role
- Community Flood Officer responsible for engaging with local communities on flood risks. A role at Severn Trent focused on public education and support regarding flood resilience strategies.
Responsibilities
- Proactively engage with customers and local communities to promote flood awareness and preparedness.
- Represent Severn Trent in educating customers and community groups on flood resilience opportunities.
- Build strong relationships with local communities, the Environment Agency, Local Authorities, and other stakeholders.
- Provide first responder field support during storm events, triaging incidents and ensuring effective management.
- Attend and support townhalls and community events to encourage community-based flood resilience strategies.
- Collaborate with key external stakeholders to respond to queries efficiently.
- Support customer interactions and promote Severn Trent's flood resilience initiatives.
Requirements
- Strong communication and interpersonal skills.
- Willingness to learn about flood resilience and its importance for communities and the environment.
- Ability to manage time effectively and work both independently and as part of a team.
- Interest in building knowledge of flood risks and resilience strategies.
- A full UK Driving License.
Benefits
- Salary starting from £29,624
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500, which is subject to eligibility)
- Family-friendly policies (including a year of fully paid maternity and adoption leave)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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