Insights Services Manager at Meltwater leading strategic insights for high-profile Tech, Media & Entertainment clients. Managing a team and ensuring delivery excellence across multiple accounts.
Responsibilities
Own and lead the Tech, Media & Entertainment client portfolio within Insights Services.
Serve as the primary point of contact for key client stakeholders across multiple accounts.
Translate business objectives into structured insights programs and reporting frameworks.
Ensure delivery excellence across dashboards, reports, executive presentations, and strategic recommendations.
Lead and develop a team of 3–4 analysts.
Provide structured coaching, performance feedback, and development planning.
Oversee account timelines, scope adherence, and delivery milestones.
Monitor project health, utilization, and margin performance within your vertical.
Partner with Sales, Client Success, and Product to ensure alignment and scalable solutions.
Requirements
Bachelor’s degree in PR, Communications, Market Research, Business, or a related field; advanced degree preferred.
4+ years of experience in insights, media analytics, market research, or related fields, with 1–3 years of people management experience.
Proven track record in managing large-scale, multi-stakeholder insights programs with measurable business impact.
Expertise in research methodologies, media measurement KPIs, and translating complex data into actionable strategic recommendations.
Experience in Tech, Media, or Entertainment industries preferred.
Commercial awareness, including scope management and margin sensitivity.
Demonstrated success in leading and developing high-performing teams.
Exceptional executive presence with the ability to influence senior stakeholders internally and externally.
Business-level fluency in English (additional languages a plus).
Benefits
Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Job title
Insights Team Manager – Tech, Media & Entertainment
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