Vendor Manager overseeing supplier relationships and performance at T - Mobile. Leading procurement efficiency across Credit, Fraud, Payments, and Collections operations.
About the role
- Insights Services Manager at Meltwater leading strategic insights for high-profile Tech, Media & Entertainment clients. Managing a team and ensuring delivery excellence across multiple accounts.
Responsibilities
- Own and lead the Tech, Media & Entertainment client portfolio within Insights Services.
- Serve as the primary point of contact for key client stakeholders across multiple accounts.
- Translate business objectives into structured insights programs and reporting frameworks.
- Ensure delivery excellence across dashboards, reports, executive presentations, and strategic recommendations.
- Lead and develop a team of 3–4 analysts.
- Provide structured coaching, performance feedback, and development planning.
- Oversee account timelines, scope adherence, and delivery milestones.
- Monitor project health, utilization, and margin performance within your vertical.
- Partner with Sales, Client Success, and Product to ensure alignment and scalable solutions.
Requirements
- Bachelor’s degree in PR, Communications, Market Research, Business, or a related field; advanced degree preferred.
- 4+ years of experience in insights, media analytics, market research, or related fields, with 1–3 years of people management experience.
- Proven track record in managing large-scale, multi-stakeholder insights programs with measurable business impact.
- Expertise in research methodologies, media measurement KPIs, and translating complex data into actionable strategic recommendations.
- Experience in Tech, Media, or Entertainment industries preferred.
- Commercial awareness, including scope management and margin sensitivity.
- Demonstrated success in leading and developing high-performing teams.
- Exceptional executive presence with the ability to influence senior stakeholders internally and externally.
- Business-level fluency in English (additional languages a plus).
Benefits
- Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plans
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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