Intermediate engineer at DTE Electric Company specializing in energy operations and maintenance. Collaborates on engineering solutions and applies techniques for optimizing company assets.
About the role
- Videoconferencing Engineer responsible for ensuring seamless video and unified communication solutions at NTT DATA. Collaborating on technical solutions while ensuring high availability and secure operations.
Responsibilities
- Responsible for designing, implementing, and supporting videoconferencing solutions using Cisco and Microsoft Teams platforms
- Troubleshoot and resolve technical issues related to video endpoints, conferencing bridges, and integrations
- Manage user provisioning, permissions, and policies for video platforms
- Monitor system performance, conduct regular health checks, and optimize for reliability and quality
- Collaborate with internal teams and vendors for escalations, upgrades, and new feature rollouts
- Provide user training and create documentation for best practices
- Ensure compliance with security and data protection standards
Requirements
- 3+ years in videoconferencing engineering or unified communications support
- In-depth knowledge of Cisco (Webex, TelePresence, UCCE) and Microsoft Teams video solutions
- Familiarity with network protocols (SIP, H.323), SBCs, and cloud video interop
- Microsoft Teams Administrator Associate or equivalent
- Polycom Certified Videoconferencing Engineer (PCVE) is a plus
- Cisco Certified Network Associate (CCNA) Collaboration or higher (preferred)
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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