Operations Support Specialist responsible for operational and administrative services for underwriting teams at Sentry. Handling tasks for customers and ensuring accuracy in submissions and requests.
Responsibilities
Provide operational and administrative services to the underwriting teams
Triage and complete tasks for internal and external customers
Work with Underwriting Support Specialists to complete new business and renewal submissions within our policy system
Verify and review information for accuracy along with required additional information as needed
Respond to service questions by investigating and handling problems and/or service issues to a satisfactory resolution
Perform other related job duties as needed
Requirements
Associate Degree or equivalent work experience.
Minimum of 1 year of related work experience.
Excellent communication skills.
Advanced computer and Microsoft office skills beneficial.
Ability to prioritize workload and handle several projects simultaneously is desired.
Benefits
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar-for-dollar match on your first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving.
Junior Live Ops Artist for mobile games developer Hutch in London, creating engaging in - game assets for F1 Clash team. Collaborating within a small team to enhance player engagement and visuals.
Working Student in Operations at West, focusing on digitalization projects and data analysis. Opportunities to contribute to innovative healthcare solutions while gaining valuable experience.
Agilista supporting teams to implement agile practices primarily Kanban in a growing company environment. Facilitating teams to enhance continuous project delivery and teamwork.
IT Operations Manager ensuring performance and reliability of IT infrastructure at Aquila Capital. Leading operations teams and managing incident resolution for seamless service delivery.
Quote Operations Analyst at Candescent ensuring accuracy in sales processes for digital banking solutions. Collaborating with cross - functional teams and supporting sales organization.
Junior Operations Analyst handling operational processes for benefits at MDS Group in Brazil. Involves document management, client interaction, and process improvements.
Senior Manager leading operational execution of offshore Care Support strategy at Spring Health. Responsible for maintaining high - quality service and integration between domestic and offshore teams.