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About the role
- Change Management Lead for autonomous vehicle data collection operations at GM. Leading complex, cross-functional operational changes to ensure data quality and safety.
Responsibilities
- Lead end-to-end change management for autonomous vehicle data collection operations, including workflow changes, tooling updates, documentation changes, training releases, and quality or safety impacts.
- Independently assess change scope, operational risk, and readiness requirements for complex, non-standard changes.
- Translate technical and product changes into clear operational execution plans aligned to data quality and safety objectives.
- Drive cross-functional alignment across Product, Engineering, Operations, Safety, and Training teams without direct authority.
- Facilitate structured change reviews and readiness discussions, using data and analysis to influence decisions and resolve conflicting perspectives.
- Ensure all operational readiness criteria are met prior to deployment, including documentation approval, training readiness, quality review, and communications.
- Coordinate deployment of changes into live AV data collection environments and verify successful implementation.
- Monitor post-deployment outcomes and identify operational issues, unintended impacts, or required corrective actions.
- Maintain audit-ready records of change decisions, approvals, execution status, and outcomes.
- Identify gaps or inefficiencies in change execution processes and propose improvements.
- Serve as a mentor and resource to less-experienced team members on change execution and operational readiness.
Requirements
- Bachelor’s degree or equivalent experience
- Customer service experience with the ability to support and engage diverse stakeholders
- Demonstrated ability to manage change and operate effectively in ambiguous environments
- Ability to lead and facilitate workgroups and meetings
- Ability to manage cross-functional discussions and ensure compliance requirements are met
- Confidence to learn independently and work effectively in a hybrid or remote environment.
- PMP certification and/or strong program management experience in complex, technical environments (preferred)
- Knowledge of Engineering Change Management processes (preferred)
- Knowledge of Global Program Launch processes (preferred)
- Vehicle development process knowledge (preferred)
- Knowledge of/or experience with Automated Driving technologies and execution (preferred)
- Strong skills using computer software and applications (Microsoft-based tools) (preferred)
- Strong sense of urgency with the ability to drive execution (preferred)
- High level of analytical and problem-solving capabilities (preferred)
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Accounts
- Retirement savings plan
- Sickness and accident benefits
- Life insurance
- Paid vacation & holidays
- Tuition assistance programs
- Employee assistance program
- GM vehicle discounts and more
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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