Senior Instructional Designer specializing in sales enablement. Responsible for creating and delivering instructional materials in a fast-paced tech company.
Responsibilities
Lead the design and development of comprehensive learning programs across multiple modalities: e-learning (SCORM/xAPI), instructor-led training (ILT), virtual instructor-led training (vILT), microlearning, video-based learning, interactive simulations, and performance support tools.
Design and develop full-scale onboarding curricula including role-based learning paths, 30-60-90 day programs, competency assessments, and certification tracks within MindTickle.
Build product enablement content that translates technical cybersecurity concepts (Active Directory security, identity threat detection, forest recovery) into clear, compelling, and sales-relevant learning for non-technical audiences.
Create scenario-based and situational learning content—including branching simulations, deal-based case studies, and role-play scripts—that mirrors real-world selling situations.
Develop sales play content, battle cards, competitive positioning modules, and objection-handling guides in close collaboration with product marketing and competitive intelligence teams.
Partner with the Head of Global Sales Enablement and business stakeholders to conduct thorough training needs analyses (TNA).
Requirements
6+ years of instructional design experience, with at least 3 years in a B2B SaaS or technology company sales enablement environment.
Expert-level proficiency with Articulate 360 (Storyline and Rise) or equivalent e-learning authoring tools; strong portfolio of published learning content required.
Deep knowledge of instructional design methodologies and adult learning theory (ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Model, 70-20-10 framework).
Proven ability to translate complex, technical subject matter into engaging, learner-friendly content for non-technical audiences.
Experience building and managing content within a modern LMS platform; MindTickle experience strongly preferred.
Strong project management skills with the ability to manage multiple concurrent design projects, prioritize effectively, and consistently meet deadlines.
Exceptional written communication skills, including the ability to write clear learning objectives, compelling scripts, and effective performance support copy.
Demonstrated experience collaborating with and managing SMEs across functions (product, engineering, sales) to efficiently extract knowledge and maintain accuracy.
Comfortable working autonomously in a fast-paced, high-growth, globally distributed environment.
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