Network Operations Engineer ensuring seamless operation of Cubic³'s global connectivity platform. Troubleshooting complex network issues for IoT devices, automotive solutions, and mobile networks.
About the role
- NOC Engineer at SEIDOR Networks providing remote monitoring and technical IT support. Collaborating with a growing team to manage network devices, alerts, and customer connectivity issues.
Responsibilities
- Perform exception-based remote monitoring of customer network devices, servers and endpoints
- Responsible for the management of the Alerts board and resolving all relevant alerts created daily
- Assist the NOC Administrator with improvements, day-to-day tasks and escalations as necessary
- Communicate telephonically and electronically with customers, vendors, and senior network engineers for escalations
- Identify, report, and resolve network, VLAN, Wi-Fi and server connectivity problems
- Identify, report, and resolve Firewall, VPN & Internet connectivity problems
- Identify, report, and resolve possible Ant-Virus, Windows Patching, and other security exceptions from dashboards
- Identify and report pre-emptive server hardware failures
- Identify and report on Windows and Hyper-V health
- Identify and report exceptions from daily backup checks
- Identify and report server disk space exceptions
- Identify and report Windows DHCP & DNS warnings
- Ability to work in a team & independently to provide customer service
- Ability to prioritize, escalate and request assistance when needed in a timely manner
- Must be open to learning new technologies and service delivery methodologies
Requirements
- Must have at least 2-years industry-relevant experience
- Must be able to travel to and from the Woodmead office to perform his/her daily duties as needed
- A+ / N+ MCSE (Microsoft Certified Systems Engineer)
- At least 2-years’ Microsoft 365 technical work experience
- Understanding of Public Cloud and at least 1-years’ technical experience
- At least 2-years working experience with any routing vendor equipment and/or software
- At least 2-years’ experience with Layer-2 networking and VLAN’s
- At least 2-years’ work experience with Sophos XG Firewalls
- Advanced Microsoft Windows Desktop Operating Systems
- Advanced Microsoft Office Suite skills
- Advanced Microsoft Windows Server Operating Systems
- Advanced Microsoft Active Directory and Group Policy knowledge experience
- Advanced Microsoft Hyper-V knowledge with at least 3-years’ experience
- Advanced DHCP and DNS Functionality
- Advanced understanding of: Switching / VLAN’s Routing / NAT / Dynamic Routing Packet flow Email flow UTM and Firewall appliances Wireless networks
- ITIL Foundation N-Able ConnectWise Manage CCNA (Cisco Certified Network Administrator) is beneficial
- Basic scripting
- Mimecast cPanel SSL Certificates Apache / IIS knowledge
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
NOC Analyst supporting critical financial systems for MUFG, a leading global financial organization. Responsible for monitoring, troubleshooting, and automating NOC functions in a fast - paced environment.
NOC Engineer supporting a diverse network infrastructure for CACI's operations, focusing on troubleshooting and maintaining IT networks with ongoing collaboration.
Principal Network Operations Engineer responsible for enterprise - grade network solutions for a technology company. Focused on design, implementation, and troubleshooting across various platforms in Miami's hybrid environment.
Director of Provider Network Operations leading RightMove's Northeast network strategy and operations. Focusing on value - based care, provider engagement, and market performance with significant travel requirements.
Operator, Water Network Operations ensuring safe and reliable water services at Greater Western Water. Responsibilities include monitoring system performance and supporting maintenance operations.
Network Operations Center Help Desk Engineer at L3Harris Technologies supporting senior DoD leaders with network management and troubleshooting. Involves RF management, WAN configurations, and system performance monitoring.
Provide technical support for private communications network. Handle customer calls and troubleshoot network issues in operations center.
INOC Technician III responsible for monitoring and triaging incidents in Xcel Energy's core network operations. Collaborating with teams to ensure efficient incident management and operational support.
Advanced Network Engineer specializing in layer 2 and 3 connectivity products for Superloop. Responsible for troubleshooting and resolving escalated technical issues raised by customers.