QA Engineer focusing on quality assurance in a dynamic environment at BT Group. Collaborating with teams to enhance software reliability and product release confidence.
About the role
- Quality Assurance Engineering Manager leading QA/Testing center of excellence for security solutions. Ensures highest quality of software and hardware products with hands-on leadership in Agile environment.
Responsibilities
- Line management of assigned Test Analyst resources.
- Work with a global team and create/review test plans across remote teams.
- Develop the Test Approach and determine resource requirements.
- Establish the scope and agree with the details of testing with key stakeholders.
- Estimate, prioritize, plan and coordinate testing activities.
- Design test plans and test cases based on requirements and specifications for the overall QA team to execute.
- Develop and maintain test plans for QA cycles and track defects using Microsoft Azure DevOps and MS Test Manager.
- Define KPIs and create reports for stakeholders to have visibility on product quality, defect analysis, and testing status.
- Work with operating staff to establish quality procedures and standards to improve performance, stability, and product integrity.
- Responsible for approving releases into production.
- Test software and embedded firmware applications against specifications and documentation.
- Set up test environments.
- Gain and maintain familiarity with all operating environments.
- Assist and collaborate with development teams and support engineers in identifying, troubleshooting, and replicating issues.
- Provide guidance in automated testing on projects through advanced use of test tools.
Requirements
- 5+ years of in-depth experience and demonstrated proficiency with QA methodology, processes and deliverables
- 5+ years hands on experience in testing software
- 5+ years of experience with MS Windows 10, Windows 11 operating systems
- 2+ years of experience with MS Windows Server 2016, 2019, 2022 operating systems
- 2+ years of experience within electronics and wiring of systems
- 2+ years hands-on experience in testing hardware and firmware
- 2+ years of experience with automated testing
- Bachelor's degree in IT or related field
- Preferred Attributes
- Experience with testing hardware and software integration.
- Experience with hardware test automation and interest in Pi/Arduino technology.
- Experience troubleshooting network communication issues.
- Experience using virtualized environments to perform testing.
- Experience using containerized deployments to perform testing on Linux and Windows.
- Mobile application testing across iPhone & Android platforms.
- Exposure to client/server and web application testing.
- Experience testing RESTful services.
- Experience testing web, client‑server, cloud, and mobile applications.
- Experience testing using Playwright.
- Working with offshore teams.
- Familiarity with Microsoft Azure DevOps and Test Manager (MTM).
- Good knowledge of MS SQL Server and T‑SQL.
- Strong troubleshooting and analytical skills across varied environments.
- Ability to work effectively with global and remote teams.
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