SCEC Consultant providing expert security advice to Defence and government clients. Collaborating on critical infrastructure projects in high‑threat environments within Australia.
About the role
- Technical Consultant I for Scania focusing on scheduling maintenance and customer service interactions. Managing service flows and vehicle history assessments at the Jacupiranga location.
Responsibilities
- Schedule maintenance and repair services for the workshop via phone calls or WhatsApp;
- Prospect for services, ensuring a steady flow of jobs for the workshop;
- Greet customers at the workshop, open service orders (S.O.), request credit authorization and update customer records;
- Review vehicle history to determine whether the work is preventive maintenance, a repair, or under warranty;
- Negotiate prices and timelines, identifying required services and technical and safety campaigns;
- Prepare estimates, schedule services and conduct prospecting;
- Conduct negotiations using technical and commercial arguments;
- Handle Scania Assistance (roadside assistance) calls, carrying out the related processes from opening service orders through negotiation until issuance of the invoice (NF).
Requirements
- High school diploma (complete secondary education);
- Must reside in the region;
- Good communication and interpersonal skills;
- Organizational skills, planning, and a sense of urgency;
- Proven experience.
Benefits
- Unimed Fesp National medical plan (infirmary coverage), extended to immediate dependents.
- Meal voucher (VA): monthly value of R$500.00
- Transportation voucher or parking allowance.
- Life insurance.
- Christmas hamper.
- School supplies kit for children aged 4 to 10 years.
- Day off on your birthday if it falls on a weekday.
- Discount on Volkswagen vehicle purchases.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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