Organisational Change Consultant supporting digital health transformation for Defence. Leading change management activities in collaboration with stakeholders to ensure successful system adoption.
About the role
- Retail Consultant at RACV assisting customers with insurance and travel products in Shepparton. Providing face-to-face and phone service while working part-time on a fixed rotating roster.
Responsibilities
- Providing exceptional service to our community
- Assisting new or existing RACV members with enquiries
- Providing assistance over the phone and face to face instore
- Assisting with inbound home & motor insurance calls
Requirements
- Face to face customer service experience
- Over the phone customer service experience
- Prior experience achieving sales targets & KPI’s is highly regarded but not essential
- Self-driven and motivated to succeed
- Proficient in navigating through multiple systems
- Enthusiastic, resilient, and committed to providing a positive member experience
Benefits
- 50% off Insurance policies
- Free Roadside Assistance
- Exclusive RACV Staff Discounts on Accommodation at all RACV Resorts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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